Privacy Policy for Monarch Ideal Care

At Monarch Ideal Care, we prioritize the privacy and security of your personal and medical information. This Privacy Policy outlines how we collect, use, and protect your information in compliance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).

1. Information We Collect

We collect and store personal, medical, and billing information to provide you with high-quality healthcare services. This includes, but is not limited to:

Your name, date of birth, address, phone number, and email.

Medical history, diagnoses, treatment plans, and prescriptions.

Payment details and insurance information.

Information is collected when you:

Visit our office for treatment.

Complete forms on our website or in-office.

Communicate with us via phone, email, or patient portals.

2. How We Use Your Information

Your information is used to:

Provide medical care and treatment.

Process payments for services rendered.

Communicate with you regarding appointments, test results, and health-related updates.

Comply with legal obligations, including billing requirements and health regulations.

Only authorized personnel have access to your information, and it is shared strictly for medical and administrative purposes.

3. Sharing of Information

We may share your information with:

Insurance providers for billing purposes.

Specialists or other healthcare providers involved in your care.

Laboratories or diagnostic centers as needed for your treatment.

We do not sell or rent your personal information to third parties.

4. Your Rights

You have the right to:

Access, review, and obtain a copy of your medical records.

Request corrections to any inaccurate or incomplete information.

Request limitations on how we use or share your information.

Request confidential communications, such as having information sent to a different address or email.

To exercise any of these rights, please contact us using the information provided below.

5. Data Protection

We implement security measures, including encryption and secure servers, to protect your data. Only authorized personnel have access to your information, and we continuously review our security practices to safeguard your privacy.

6. Legal Disclosures

In some instances, we may be required by law to disclose your information, such as for public health reporting, compliance with court orders, or law enforcement requests.

7. Third-Party Links

Our website or communication materials may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and the updated policy will include the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your rights under it, please contact us at:

Monarch Ideal Care

2855 W Market St STE 204

Fairlawn, OH 44333

234-281-4384

[email protected]